Capabilities
Crafted experience for all your marine needs.
SATCOMs
Radio Survey
Technical Support
VDR APT
After-Sales Support
Capabilities
Crafted Experience for all your marine needs
SATCOMs
Radio Survey
VDR APT
Tech Support
After Sales Support
Partners
Cutting edge technologies with sector-leading partnerships.
Partners
Cutting edge technologies with sector-leading partnerships.
NEWS
NEWS
Contact us
0216 392 66 96
info@ankamarine.com
anka@ankamarine.com
ankamarineelectronics
ankamarine
Quality Policy
- Adopting professionalism and discipline as principles in the sales, repair, maintenance, and radio survey services of marine navigation and communication devices.
- Meeting resource needs with necessary competencies, choosing the most advanced technologies available, and increasing our competitiveness and efficiency by avoiding waste and unnecessary expenses.
- Keeping up with innovations in the sector and making relevant investments.
- Continuously improving our technical knowledge, skills, services, and quality management system to enhance our competitiveness and customer satisfaction.
- Identifying changing demands in a timely manner by taking into account the needs and expectations of relevant parties (Internal/External Context) and ensuring customer satisfaction as a priority.
- Responding quickly to demands, completing and delivering projects on time, and offering quality service and competitive pricing.
- Providing customer-oriented services with the quality of our products and services, and ensuring continuity by always prioritizing customer satisfaction.
- Continuously improving our system by complying with the requirements of the quality management system and maintaining its effectiveness and efficiency.
- Expanding training activities to increase the knowledge and skills of our employees in our constantly evolving sector, thus enhancing their performance and motivation.
In this framework, our QUALITY POLICY is to ensure customer satisfaction under all circumstances and to continuously improve our service quality to meet our customers’ expectations under the most favorable conditions, together with all our employees.
Quality Policy
Service And Quality
- Adopting professionalism and discipline as principles in the sales, repair, maintenance, and radio survey services of marine navigation and communication devices.
- Meeting resource needs with necessary competencies, choosing the most advanced technologies available, and increasing our competitiveness and efficiency by avoiding waste and unnecessary expenses.
- Keeping up with innovations in the sector and making relevant investments.
- Continuously improving our technical knowledge, skills, services, and quality management system to enhance our competitiveness and customer satisfaction.
Customer Satisfaction
- Identifying changing demands in a timely manner by taking into account the needs and expectations of relevant parties (Internal/External Context) and ensuring customer satisfaction as a priority.
- Responding quickly to demands, completing and delivering projects on time, and offering quality service and competitive pricing.
- Providing customer-oriented services with the quality of our products and services, and ensuring continuity by always prioritizing customer satisfaction.
Employee Involvement and Process Improvement
- Continuously improving our system by complying with the requirements of the quality management system and maintaining its effectiveness and efficiency.
- Expanding training activities to increase the knowledge and skills of our employees in our constantly evolving sector, thus enhancing their performance and motivation.
In this framework, our QUALITY POLICY is to ensure customer satisfaction under all circumstances and to continuously improve our service quality to meet our customers' expectations under the most favorable conditions, together with all our employees.